Privacy Policy

Last updated: Jan 9, 2025

Introduction

At OhYa, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our customer success platform.

Information We Collect

Information you provide:

  • Account information (name, email, company details)
  • Payment information
  • Customer data you upload to our platform
  • Communications with our support team

Information we automatically collect:

  • Usage data and analytics
  • Device and browser information
  • IP addresses and location data
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process payments and prevent fraud
  • Send important updates and communications
  • Analyze and optimize our platform
  • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption in transit and at rest
  • Regular security audits
  • Access controls and authentication
  • Secure data centers

Data Sharing

We may share your information with:

  • Service providers who assist in operating our platform
  • Third-party integrations you enable
  • Law enforcement when required by law

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data

Contact Us

If you have questions about this privacy policy or our practices, please contact us:

Email: privacy@ohya.ai

Address: 123 Tech Street, San Francisco, CA 94105